We give little thought to the underlying effects
that rapid technological change is bringing while going about our daily lives.
I want to bring to the reader’s attention of our use of technology which has a
huge influence over our lives. Today there is nothing that we do, no
action we take which does not make use of the electronics and software. Whether
we surf the net or book a ticket on-line or even drive our car, all the
technology we use is controlled by algorithms. Algorithms are a series
of instructions which allow you to obtain a desired result.
Algorithms came to public attention after
computers came into our lives. Actually we never stop to think that nature runs
on algorithms. The movement of planets, the growth of plants and animals, the
change of seasons and even the human body functions are all controlled by
embedded programs or algorithms.
In our modern world all the electronic gadgets
that we use today have embedded software (algorithms ) that make them run the
way we expect them to. The embedded software is all pervasive. It
has touched all facets of our lives. There is however debate if this
pervasiveness is desirable. Or is there a downside to it. In 2005 in the city
of Memphis in the US the police made so many arrests that the police
department ran out of vehicles to transport the detainees. The reason was that
the police had started using a new software which helped them do predictive
policing. They overlaid available crime data with social housing maps and even
outside temperatures. And then instructed the algorithms to search for
correlations. Then focused patrolling was done in the identified areas. The
result was that the number of arrests increased because the police were at the
right place at the right time. This is just one example how algorithms
are helping societies identify and overcome problems. From dating
websites, on-line share trading, retailing algorithms are determining how
societies are run.
But there is another side to
it. Massive amounts of data are collected by security
agencies of all countries. They trawl the internet, telecommunications, social
media sites etc. and gather a colossal amount of data. The only way to process
this data is to use algorithms. The question then arises how this data is used
and what parameters are set in the algorithms. If one is looking for
say, a terrorist. There is very little accuracy in setting the
rules. For example a terrorist is a rare entity if we consider a city. If the
parameters are too tight or narrow the target will escape. If the algorithmic
net is cast too wide a lot of innocent people are going to be dragged into
it. When handling such large data there is no way to accurately
pinpoint your target. The concern here is a lot of people will
suffer maybe an intrusion of their privacy or even an investigation just
because some algorithmic parameters were tweaked.
‘Mistakes ‘ can and will happen. In 2010 the Dow
Jones industrial average fell 1000 points in just a few minutes. This was later
blamed on the high frequency trading algorithms which are used to do automatic
trading. It seems the algorithms were competing among themselves to lower the
share prices!
Algorithms which are used in scientific research
eg. in climatology, drug design or medicine are very accurate. Any bug or flaw
can be clearly pointed out looking at the output. Its in the social or
financial field where errors are more difficult to spot as the above Dow Jones
example illustrates. Big corporations in the consumer goods space
are now using big data and algorithms to pinpoint potential customers and
favoring the ones already in the bag. This has the potential to create
discriminatory business practices. Recording companies are now
developing algorithms which predict which songs or albums will be hits and which
will be mediocre. AI and Machine Learning is taking over everything.
Today much of the big data which is gathered is
held in databanks with the government or corporations. We are still at a loss
how to use all that stored information for the benefit of the society we live
in . But we have to guard ourselves against the next step which may be already upon
us. That is predictive use of the data using algorithms. That has the potential
to cause some real problems. If data is not used ethically or governed by proper
rules, our future will have to be predicted with some pessimism.
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